Shipping & Delivery
Attention
Dear customer,
Molecrystal will take all of our staff (operation team and factory) outing to take a vacation from February 5 to February 17. Only a small number of staff will be on duty to deliver the inventory goods. And we will do our best to find your want.
You can order normally and will be delivered normally on February 17.
Thanks to every customer's kindness.
Attention: For the impact of the COVID-19, our logistics system maybe delayed.
Orders are typically processed and packed within 2-4 days, they are then shipped after. Shipping times vary based on the destination (average of 7-10 business days). In rare cases shipping can take an extra 2-3 days.
NORMAL SHIPPING WITHIN THE US
After an order is placed it is normally shipped within 2-4 business days after being processed and packed, it then takes 7-10 business days after to get to you.
Our shipping process:
We use a two legged shipping method which takes 7-10 business days after an order is placed and packed.
From there, you should be able to monitor the movements with the tracking number USPS will be providing after updating your shipment in their system. That's why you see the "Pre-Shipment in TX or NY" status for a few days. The entire process is usually completed within a 7-10 days period.
At this point your order is on its way, and waiting for USPS to update your tracking number in their system.
Please give it the amount of days mentioned for tracking to show movement.
For Canada, UK, and some of the EU: Orders are typically processed and packed within 2-4 days, they are then shipped after. Shipping times vary based on the destination (average of 10-14 business days). In rare cases shipping can take an extra 2-3 days.
NORMAL SHIPPING OUTSIDE THE US
After an order is placed it is normally shipped within 2-4 business days after being processed and packed, it then takes 10-14 business days after to get to you.
Our shipping process:
We use a two legged shipping method which takes 10-14 business days after an order is placed and packed.
You should be able to monitor the movements with the tracking number HERE (https://www.usps.com).
The entire process is usually completed within a 10-14 days period.
SHIPPING FEE
Our shipping fee is based on $2.98, and it will be free over $34.98.
At this point your order is on its way, and waiting for your respective postal provider to update your tracking number in their system.
Please give it the amount of days mentioned for tracking to show movement.